Opening Times
Monday to Friday
5:00pm - 9:30pm
Saturday & Sunday
4:30pm - 9:30pm
Address & Location
Chinese Wok St Austell
51 Clifden Road
St Austell
PL25 4NZ
Tel: 01726 432 321

Terms & Conditions

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Discount Codes

All discount codes are available for online use only. Drinks, Set Meals, Children's Meals and Special Offers are all exempt from all discount codes, unless it is specifically for that item.

Refund Policy

All meals are cooked to order.  If an order is found to be incorrect when delivered, the incorrect items will be be refunded in full.  If an order is not satisfactory, the reasons should be reported to the management immediately.  After review, the management may, at their discretion, offer a refund or a replacement.
 
Cancellation
Confirmed orders can be cancelled up to 2 hours before the agreed delivery time for a full refund.  After that time no cancellations can be accepted, and payment will not be refunded.
 
Delivery
Orders placed without a specific delivery time to an address within the specified delivery area, as shown on the website, should be delivered within 1 hour of ordering.  If delivery is late, a refund or credit note may be offered at the discretion of the management.


This does not affect you statutory rights.

Privacy Policy

This is privacy policy for Chinese Wok which is run buy Chinese Wok St Austell. It explains how we use any personal information we collect about you when you use this website.

What information do we collect about you?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

How will we use the information about you?

We collect information about you to process your order, manage your account and services provided by Chinese Wok St Austell and, if you agree, to email you about our other products and services we think may be of interest to you.

We use your information collected from the website to personalise your repeat visits to our website.

Chinese Wok St Austell will not share your information for marketing purposes with any external companies..

Marketing

We would like to send you information about our products and services. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please use the contact form below

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us using the form below. We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. You may use the form below to request any changes.

Cookies

Cookies are small text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other Websites

Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 8 May 2018.

How to contact us

If you have any questions about our privacy policy or information we hold about you then please use the contact us form on the website or write to Chinese Wok St Austell, 51 Clifden Road, St Austell, PL25 4NZ

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